Processing of personal data

Our internettshop is updated after the last EU directives from 31.05.2018 (Official GDPR compliance)

Who is the treatment manager?

Tana Gull og Sølvsmie AS, corporate identity number 857164962, is responsible for the processing of personal data stored in connection with cash sales, invoicing and internet sales.

What information do we collect and save?

We process the personal information you provide us as necessary for sale per. Invoice and sales per. Intermediary store, ie name, postal address, email address, mobile number required to settle sales and shipment.

If you create a password on the website, this is annonymous, we do not have access to this.

What is the purpose of processing personal data?
Your information is processed for the following purposes:

1. To create an account on the internet store.
2. To address invoices.
3. To simplify the process of any complaints
5. To answer the customer's questions and follow up after contacting customer service for matters such as request and request.
6. To send out the documents required by law in connection with internet sales.
9. In order to be able to contact you with service offerings or improvements to products that you have previously advertised or posted online.

What is the basis for processing personal data?

The processing basis for processing your personal information as a representative of the company is that the treatment is related to legitimate interests. This means that we believe that our interests in processing personal information to a customer warranted the purposes previously mentioned and that the privacy considerations for you who could not exceed this interest. (we only use the information we need to perform necessary work)

The information is processed solely for us to fulfill our obligations in accordance with the agreement between us and the customer.

How long is your personal information stored?

Personal data will be deleted when they are no longer current or required or when you have requested correction or deletion, and when a business customer completes his customer relationship as a business customer at Tana Gold and Silversmie as.
If customer relations between Tana Gold and Silversmie AS and a corporate customer are terminated and terminated, all information will be deleted.

Do we share your personal information with third parties?

We do not provide personal information for 3rd party such as Marketing company or market research company.
We do not send newsletters or advertisements unsolicited to customers.

We share your personal information with:

- Police, in connection with investigation of offenses (if required by law).
- External repairers / repair shops for possible repair or rectification of complaints.
Which external workshop that performs the repair or remediation depends on the type of repair and specialist skills of this workshop.
- IT consultants whom we from time to time engage to perform service and development of our internet store.
When we transfer your information to another company that processes the information on behalf of us as a data processor (the internet store is on a server for a data pharmacy), we have agreements with strict instructions on processing personal data, confidentiality and security.

What rights do you have?

You have the right to request access to all personal information that we treat about you.
You also have the right to request corrections or deletion of personal information, as well as to request a limitation of the processing of personal information pertaining to you. If the processing of the personal information that you wish to restrict or delete is necessary for us to fulfill our obligations, your account at Tana Gold and Silversmie AS may be terminated as a result of the restriction or deletion if the information is not exchanged with other satisfactory information instead .

If you want to change the communication channel, access or correct the personal information we process about you or avail yourself of any of your other rights, contact Customer Service at Tana Gold and Silversmie AS (see contact information at the bottom of the internet store).
If you believe that we have processed your personal information incorrectly, you have the right to appeal to the Data Inspectorate Department.

What are Cookies and why do we use them on our website?

Cookies are small data files which often include a unique identifier that are stored on your device when you visit certain web pages.  Cookies are useful because they allow a website to recognise a user's device.  Like most websites, our website uses cookies that, among other things, let you navigate between pages efficiently, remember your preferences, and generally improve your experience on our website. They can also help to ensure that advertising you see online are relevant to you and your interests.

To ensure you get the most enjoyable experience out of using our website, as well as the full use of the online shopping and personalised features, your computer, tablet or mobile device (“device”) will need to accept cookies.

We also work with selected companies who may also set cookies on your device during your visit to our website. They use the information collected from their cookies to serve ads to you on different products and services. They may also use cookies to track your response to their advertisements, to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their ads. 

If you don’t accept cookies, some functions on our website will not work. However, if you'd prefer to control or delete cookies from our website or any other website, see the explanation of how to manage cookies below.

What kinds of cookies do we use on our website?

Our website uses the following types of cookies:

Strictly necessary cookies

These cookies provide the services that you have specifically asked for on our website and are essential to enable you to move around our website and use its features, such as check-out and product purchase. 

Performance cookies

These cookies collect anonymous information on the pages visited. They collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. They don't collect information that identifies a visitor and are only used to improve how the website works.

Functionality cookies

These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features, including access to your portfolio of products you have designed or order through us. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. 

Advertising cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. These cookies are usually from third parties.

Third Party Cookies

When you use our website, you may notice content provided by a company other than us. Also, if you 'share' Vistaprint content with friends through social networks, such as Facebook and Twitter, you may be sent cookies from these social networks.

We have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them. 

How can you manage which cookies are placed on your device?

Cookies allow you to take advantage of some of our website's essential features and we recommend you leave them turned on. Please be aware that if you disable or delete certain cookies our website will not work properly.

The Help menu on the menu bar of most browsers will tell you how to enable or prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

If you’d like to opt out of cookies created by 'sharing' Vistaprint content through social networks – such as Facebook and Twitter – we suggest you check those third party websites for more information about their cookies and how to manage them.

If you want to know more about Third Party Cookies and to opt out of them if you wish – see www.allaboutcookies.org and www.youronlinechoices.eu .

We have inkludet the last (mai 2018) EU laws which regulate the protection of your personal data which is collected by the internettshop.

Look for  the menubuttons on your personal page please.