Processing of personal data

Our internettshop is updated after the last EU directives from 31.05.2018 (Official GDPR compliance)

Who is the treatment manager?

Tana Gold and Silversmie AS, corporate identity number 857164962, is responsible for the processing of personal data stored in connection with cash sales, invoicing and internet sales.

What information do we collect and save?

We process the personal information you provide us as necessary for sale per. Invoice and sales per. Intermediary store, ie name, postal address, email address, mobile number required to settle sales and shipment.

If you create a password on the website, this is annonymous, we do not have access to this.

What is the purpose of processing personal data?
Your information is processed for the following purposes:

1. To create an account on the internet store.
2. To address invoices.
3. To simplify the process of any complaints
5. To answer the customer's questions and follow up after contacting customer service for matters such as request and request.
6. To send out the documents required by law in connection with internet sales.
9. In order to be able to contact you with service offerings or improvements to products that you have previously advertised or posted online.

What is the basis for processing personal data?

The processing basis for processing your personal information as a representative of the company is that the treatment is related to legitimate interests. This means that we believe that our interests in processing personal information to a customer warranted the purposes previously mentioned and that the privacy considerations for you who could not exceed this interest. (we only use the information we need to perform necessary work)

The information is processed solely for us to fulfill our obligations in accordance with the agreement between us and the customer.

How long is your personal information stored?

Personal data will be deleted when they are no longer current or required or when you have requested correction or deletion, and when a business customer completes his customer relationship as a business customer at Tana Gold and Silversmie as.
If customer relations between Tana Gold and Silversmie AS and a corporate customer are terminated and terminated, all information will be deleted.

Do we share your personal information with third parties?

We do not provide personal information for 3rd party such as Marketing company or market research company.
We do not send newsletters or advertisements unsolicited to customers.

We share your personal information with:

- Police, in connection with investigation of offenses (if required by law).
- External repairers / repair shops for possible repair or rectification of complaints.
Which external workshop that performs the repair or remediation depends on the type of repair and specialist skills of this workshop.
- IT consultants whom we from time to time engage to perform service and development of our internet store.
When we transfer your information to another company that processes the information on behalf of us as a data processor (the internet store is on a server for a data pharmacy), we have agreements with strict instructions on processing personal data, confidentiality and security.

What rights do you have?

You have the right to request access to all personal information that we treat about you.
You also have the right to request corrections or deletion of personal information, as well as to request a limitation of the processing of personal information pertaining to you. If the processing of the personal information that you wish to restrict or delete is necessary for us to fulfill our obligations, your account at Tana Gold and Silversmie AS may be terminated as a result of the restriction or deletion if the information is not exchanged with other satisfactory information instead .

If you want to change the communication channel, access or correct the personal information we process about you or avail yourself of any of your other rights, contact Customer Service at Tana Gold and Silversmie AS (see contact information at the bottom of the internet store).
If you believe that we have processed your personal information incorrectly, you have the right to appeal to the Data Inspectorate Department.

We have inkludet the last (mai 2018) EU laws which regulate the protection of your personal data which is collected by the internettshop.

Look for  the menubuttons on your personal page please.